« Home | My Last Monkeys Show Gets Great Review » | Very Very Sad » | Did You Know? » | The Sound of one hand typing. » | You never know how much you've got, until it's gone. » | The Year of a Million Dreams » | Next Stop? "I'm Going To Disney World" » | The Circle Is Now Complete » | Hometime with Charlie » | It's A Go! » 

Sunday, February 25, 2007 

$20.95 to feed a two year old???




Yesterday, Kim and I decided to eat dinner at Harrahs buffet. We hadn't been there for a while, so thought we would give it a try. We also like buffets for Charlie because were never sure what he will eat, so we know we can find him something.

So we get there, and guess what? The charge full price for children over 2. And because it was prime rib and shrimp night. that would have been $20.95 for him.
I don't really eat that much. Honestly!


Obviously, Harrahs doesn't want children at their establishment, so they are pricing parents out. Fine. They won. We left, went to Ameristar, and ate a good meal. No charge for Charlie.


UPDATE: Here is the response from Harrahs to my email, complaining about the price:

Dear Randy,

Thank you for contacting Harrah's with your comments.

I appreciate your frustration with the pricing in our buffet regarding guests 2 years of age and older. We are a casino first and foremost with all restaurants, hotel, etc. as amenities to our gaming customers ages 21 years of age and older. Harrah's also is the only gaming company that upholds a code of commitment. This code ensures we will not promote anything having to do with gambling to anyone not of the legal gaming age of 21. This includes buffet pricing, no daycare on property or arcade type games for children. Our casino and properties are for guests ages 21 and older who can legally gamble. Though we do not believe this is an environment for families we do not condone other properties who believe differently.

Thank you for taking the time to share your feedback with us.

Sincerely,
Julie Marlin
Guest Satisfaction Supervisor
Harrah's NKC


So, there you have it. Harrahs does not want families, and does not condone other casinos that wish to be family friendly. Guess we'll vote with our feet, folks.

Awesome. You should of came in and said hi, granted you would of had to leave Charlie at Kids Quest, but it would of been worth it.

while it sucked for you in your particular situation, i can't honestly fault harrah's for their decision. it seems a bit hypocritical for casinos to promote responsible gambling and an adult environment on one hand, but offer day care and kid's menus on the other. either the establishment is appropriate for families or not. at least they are consistant.

Good on Harrah's for sticking to their guns. I can't help but think they must have meant "condemn" instead of "condone" in that last sentence, though. It doesn't make much sense as written.

Post a Comment